8:00 - 9:30 am | Shared Breakfast: Evolution Training Participants and Interest Groups

9:00 am - 4:30 pm
TRAINING CLASS: Evolution of DR to DER
This one-day class explains how today’s demand response initiatives are evolving to interact with a future that includes distributed energy resources for peak load management, and much more. The class content expands on the concepts presented in the PLMA white paper, Evolution of Demand Response.

Co-Chair John Powers CEO Extensible Energy

Co-Chair Paul Wassink Senior Engineer, DER Program Manager National Grid

Concurrent Interest Group Activities
Join PLMA's Interest Groups as they host candid conversations with flexible load management practitioners who represent both the utility and vendor perspectives. Meet, talk, and network with colleagues who will share their challenges and lessons learned in Customer Engagement, Connected Devices, Electric Transportation, Global Load Management, and Retail Pricing.

9:30 - 11:00 am
Retail Pricing
Christopher Gallo, ConEdison; Allison Hamilton, NRECA; Farrokh Albuyeh, OATI; and Jordan Folks, Opinion Dynamics
Tomorrow’s Pricing, Today
As smart meters become ubiquitous, and technologies like DERs and connected devices continue to emerge, energy companies are re-examining their pricing structures with an eye toward the future. Across the country, utilities are experimenting with rates that better align retail and wholesale pricing, mitigate cross-subsidies, enable smart-home and electric-vehicle adoption, and offer customers greater control, choice, and convenience. Join us as our panel of experts discusses current retail pricing initiatives, and what might be just around the corner.

9:00 - 11:00 am
Spark DER Innovation (A PLMA Strategic Initiative)
Tom Hines, APS; Richard Barone, TRC Companies; and Eric Van Orden, Virtual Peaker
Let's Talk About DER Tariff Aggregation!
Arizona is currently exploring the development of a DER aggregation tariff that would reward aggregators who deliver valuable grid services. Join us for an interactive discussion around the design of DER aggregation tariff orders, based on the experiences of Arizona and Hawaii, as well as a look at the opportunities and challenges that 3rd party aggregation models bring to managing DERs across all regions of the U.S.

11:00 am - 12:00 pm | Shared Lunch: Evolution Training Participants and Interest Groups

12:00 - 2:00 pm
Electric Transportation
Gary Smith, Sagewell; Carlos Hill, Xcel Energy; Kristy Fleischmann Groncki, BGE; Joyce Bodoh, Rappahannock Electric Cooperative; and Jason McGrade, Smart Energy Consumer Collaborative
The Latest EV Insights from Leading Utilities and Researchers
This session has two exciting segments: First, several utilities will share news and insights on their EV programs, including their regulatory environments, needs of their service territories, challenges, and successes. Second, two prominent researchers will present insights on enhancing and elevating how customers engage with EV offerings, and how best to maximize program success and impacts. Presenters include: Xcel Energy, Baltimore Gas & Electric, Rappahannock Electric Cooperative, Smart Energy Consumer Collaborative, and Sagewell.

12:00 - 2:00 pm
Customer Engagement
Vanessa Richter, Oracle Utilities and Lenore Zeuthen, Active Customer Engagement (ACE)
Behavioral Science and the Customer Journey
Join us and rotate through three break-out group discussions, and a group conversation, in which participants will share their insights and experiences with:

• Customer engagement as it relates to behavioral science and data-driven action
• Planning and mapping the customer journey
• Customer program wins/losses and what has worked/not worked in recent programs

2:00 - 2:30 pm | Shared Refreshment Break: Evolution Training Participants and Interest Groups

2:30 - 4:30 pm
Connected Devices
Cindy Berry, Austin Energy; Kari Binley, ecobee; and J.T. Thompson, Generac Grid Services
The Ecosystem of Connected Devices in a FERC 2222 World
Connected Devices takes center stage in the new world of FERC 2222! Following an overview of FERC 2222 (what it is, why it’s needed), we’ll speak with aggregators, connected device vendors, and utilities who will each share their perspectives on how 2222 impacts their businesses. We’ll then bring all of these stakeholders together for a panel discussion on what a FERC 2222 future might look like.

2:30 - 3:45 pm
Global Load Management
Ross Malme, Malme Energy Consulting; Michael Brown, NV Energy; Jon Hilowitz, Orange and Rockland Utilities; and Scott Coe, GridOptimize
North American Energy Impacts Resulting from Ukraine
This roundtable discussion with two global experts with in-depth regional knowledge of Ukraine and eastern Europe will explore whether current events represent a set-back or acceleration for decarbonization; what a reduction in Russian natural gas could mean for DR and load flexibility; and North American impacts of the evolving energy situation on utilities, vendors, and consumers, as well as on cyber and energy security.

3:45 - 4:00 pm
Stretch Break

4:00 - 4:30 pm
Member Engagement
New to PLMA and have questions? Join several seasoned pros and get the inside scoop on navigating the conference, making connections (we love to facilitate introductions!), and meet your peers.

4:30 - 5:30 pm
PLMA Interest Groups Meetup
Please join PLMA's Interest Groups for refreshments, fun, casual networking, and a welcome back to in-person conferences. All conference attendees are welcome!

5:30 - 6:00 pm
Board of Directors' Dinner Service
PLMA invites all board members to pick up dinner at the PLMA buffet, and join us for the Board Meeting which begins promptly at 6 pm. Please Note: The dinner and meeting are for PLMA board members only.

6:00 - 8:00 pm
Spring Board of Directors' Meeting
Beginning promptly at 6 pm, this bi-annual working dinner is a closed business meeting for PLMA board members and at-large- representatives listed at www.peakload.org/Leadership.

8:00 - 10:00 pm
Welcome Reception and Celebration, Sponsored by Opinion Dynamics
Join PLMA's Members, Officers, Executive Committee, Board, and Staff for our first in-person gathering since 2019. We'll be serving up refreshments, networking, laughter, and lots of opportunities to connect and reconnect. Open to all conference attendees—can't wait to see you!

7:30 - 8:30 am | General Breakfast plus Drop-In with PLMA's Women in DM Group, Sponsored by Generac Grid Services (everyone welcome!)

General Session 1

Co-Chair Christine Riker Energy Solutions

Co-Chair Troy Eichenberger Tennessee Valley Authority

8:30 - 8:45 am
Opening Remarks from the Chair

Richard Barone Chief Growth Officer, Renewables TRC Companies

8:45 - 9:00 am
Welcoming Remarks

Chris Walls Manager - Demand Response Programs Baltimore Gas & Electric

9:00 - 9:50 am
Gamifying the Peak Load Reduction Experience for Better Results and Happier Customers
With extreme weather making demand flexibility increasingly important, recent studies from ACEEE and The Brattle Group reinforce the value of involving customers in decarbonization. Behavioral demand response (BDR), a cost-effective approach to engagement, alerts customers of impending events, drives energy awareness, and provides an effective path to participation. This session will discuss two utilities' successful BDR experiences.

Julie Cain Program Manager CPS Energy

Oliver Daniels III Integration Architect SMUD Systems

Vanessa Richter Oracle VP Opower

9:50 - 10:30 am
Exploring Demand Response Events Through a Smart Home Lens
Pepco's Smart Home pilot focused on DR capacity that resulted from customers installing Smart Home Kits to control medium and large loads. Leveraging People Power’s IoT system, Pepco's Smart Home app gave customers real-time access to energy efficiency automations and the ability to quickly adjust installed devices. With 80% of eligible customers participating in 10 DR events during the 2020 season, this pilot identified key DR opportunities.

Kevin Thompson Demand Side Management Pepco Holdings – An Exelon Company

Emma Burger Residential Programs Manager ICF

10:30 - 11:00 am | Refreshment Break in the Sponsor Lounge, Sponsored by Copper Labs

General Session 2

Co-Chair Chris Walls Baltimore Gas & Electric

Co-Chair Peter Bergeron CPower Energy Management

11:00 - 11:30 am
New Approaches to Achieve Greater Load Flexibility in Buildings for Low Carbon Energy Systems
Learn about the California Research and Development Load Flexibility Hub, a new 4-year program to develop, evaluate, and demonstrate technology that improves load flexibility. CalFlexHub is testing the CA Energy Commission's Load Management Standards which are developing the ability to send digital electricity tariffs to devices. Acting as a control signal, these tariffs will prompt devices to change their electric use.

Mary Ann Piette Director Building Technology and Urban Systems Division Lawrence Berkeley National Laboratory

Mark Martinez Senior Portfolio Manager, Emerging Markets & Technology Program Southern California Edison

John Powers CEO Extensible Energy

Beth Reid CEO Olivine, Inc.

11:30 am -12:00 pm
19^th PLMA Awards Presentation

Brett Feldman Energy Efficiency Manager National Grid

Peter Bergeron VP and General Manager, Utility Programs CPower Energy Management

Kevin Knight Senior Program Manager Baltimore Gas & Electric

12:00 - 1:30 pm | Lunch in the Sponsor Lounge, Sponsored by ICF

General Session 3

Co-Chair Andrea Simmonsen Idaho Power

Co-Chair Jenny Roehm Schneider Electric

1:30 - 3:00 pm
Managed Charging in Electric Transportation: What's Happening Currently? What's Coming Next?
Like other DR programs, a successful EV charging DR program requires a customer-friendly experience; one that includes reliable charging, ease of use, and lower emissions. It must also attract and recruit customers who best match the program's needs and who can benefit the grid. Learn about the current state of EVs and managed charging, and what's coming in the next wave of developments.

Smriti Mishra Director of Utility Partnerships WeaveGrid	Carlos Hill Senior Product Developer Xcel Energy	Kristy Fleischmann Groncki Manager of Strategic Programs Baltimore Gas & Electric	Timothy Treadwell Customer Technology Development Manager Portland General Electric
Gary Smith VP of Programs Sagewell	Beth Reid CEO Olivine, Inc.	Brittany Fischer Electric Vehicle Customer Programs Consumers Energy	Adam Langton Energy Services Manager of Connected eMobility BMW of North America
Michelle Bogen Senior Program Manager, Vehicle Grid Integration Pacific Gas & Electric

3:00 - 3:30 pm | Refreshment Break in the Sponsor Lounge, Sponsored by Copper Labs

General Session 4

Co-Chair Ruth Kiselewich ICF

Co-Chair Michael Brown Berkshire Hathaway, NV Energy

3:30 - 4:00 pm
Optimized Control of Distributed Energy Resources (DERs) Through Dynamic Digital Rates
PG&E and Olivine present their DRET Digital Study on price-optimized load shifting that sends digital rates, created by integrating smart meter data and modeling complex rate tariffs, to end-use devices. Presenters will review several price delivery models, their benefits, data requirements, and potential challenges. An overview of other price delivery projects will include CEC CalFlexHub and the CPUC Unified, Universal, Dynamic, Economic Energy (UNIDE) project.

Robert Anderson CTO Olivine, Inc.

Albert Chiu Product Manager, Integrated Grid Planning and Innovation Pacific Gas & Electric

Vasudha Lathey VP of DER Community Programs Olivine, Inc.

Abigail Shelton Lead Engineering Solutions Olivine, Inc.

4:00 - 4:30 pm
It’s Not TOU, It’s Me! How Smart Speakers Can Help Utilities Keep Customers on TOU
Although residential TOU rates help utilities load balance, customers often struggle to manage their usage so they too benefit from these rates. SCE is helping its residential TOU customers by providing them with smart speaker technology. Learn how smart speakers, when linked to a utility account and paired with an automation platform and other smart devices, directly empower customers and serve as an effective customer communications channel.

Randy Robinson Senior Product Manager SCE

Monica Thilges Energy Management Solutions Director APTIM

Orly Hasidim Utility Executive Universal Devices

4:30 - 5:00 pm
Sponsor Showcase Lightning Round
In this rapid-fire introduction, several of our sponsors will present a 3-minute overview of their current solutions and their plans to address future opportunities and challenges within the DR/DER space. Rather than sales pitches, these openers will help set the stage for thoughtful follow-up conversations in the Sponsor Lounge, as well as post-conference. Please join us!

5:00 - 7:00 pm | Networking Reception in the Sponsor Lounge, Sponsored by Oracle

8:00 - 9:00 am | Breakfast in the Sponsor Lounge

10:30 - 11:00 am | Refreshment Break in the Sponsor Lounge

12:00 - 1:30 pm | Lunch in the Sponsor Lounge, Sponsored by Franklin Energy

1:30 pm | Sponsor Lounge Closes

Closing Session

Co-Chair Derek Kirchner TRC Companies

Co-Chair Kevin Knight Baltimore Gas & Electric

1:30 - 2:30 pm
Balancing the Grid: Customer vs. Utility Value Roundtable
With the popularity of BYOD DR programs, utilities and thermostat manufacturers can now pair a good customer experience with a utility mechanism to enhance grid resilience. To do this, the utility and manufacturer must balance customer comfort and privacy while maintaining options that help the utility reduce grid strain. Learn how BYOD offerings are evolving to ensure smart home devices meet the needs of all stakeholders.

Kevin Knight Senior Program Manager Baltimore Gas & Electric

Tom Hines Principal Arizona Public Service

Tyson Brown Energy Partner Manager Google Nest

Lisa Scott Customer Success Manager ecobee

Kate Schatmeyer Senior Client Success Manager EnergyHub

2:30 pm
Welcome to Phoenix for the 46^th Conference!

Bruce Brazis Account Executive APS